Ordered from MFP. Ordered on weekend, in my drive on Friday. Smooth. Had an issue with missing telescopic pipe that took several emails and a phone call to cure, but it was taken care of to my satisfaction. Seems like nice unit, good value for the money. Hard to find MFP website with a google search here in Maine. ODD. FWIW. At the price point of local stove shops and big boxes, more frugal Mainers would try this brand if it were easier to find. I heard about it on Hearth.com. If the sales receipt is inadequate, let me know. Thx