Nicely made, nicely packaged for delivery. Seems well made. INSTRUCTIONS SUCK! What terrible instructions. No packing list, no quick start guide I still have these two metal paddle shaped things I have no idea what they are supposed to be used for?? Scrapers for firebox??? No idea. You would have 5 starts if it wasn't for the REALLY crappy instructions. Its all safety and install charts and even the operation sections isn't well written.