My initial review was a complaint about a metal on metal blower noise, I inspected the convection blower and found it had been damaged. I posted my review while registering my stove and was contacted immediately by Drolet inquiring about my issues, they are sending me a new convection blower before I even requested a replacement, this in my opinion is outstanding customer service. I have been running my ECO-55 for several weeks now and I’m quite pleased with its performance. I just hope my stove runs as good as the customer service I received, I have changed my rating to 5 stars, well done Drolet.