Customer review
Very very disappointed and frustrated, but optimistic the problem will be fixed. Spent so much time and effort installing duct work, new liner, and the furnace by myself let alone so much money just to fire it up and have electrical failure on the 2nd burn. Called Drolet and finally on the 2nd person got a helpful answer. They did mail new parts to hopefully fix it, but didn't even have the courtesy to over night or express ship it. So here we are freezing in our house with no heat source and are waiting over a week for a part. Would have expected better. I do now have concerns about it's reliability and not sure if we were correct in thinking this could be a primary heat source as it's practically unusable without the electronic component. Hopefully Drolet makes this right.